Where Do Your Donations Go?

August 2014

When you bring your donations to any Goodwill donation drop-off center, your items take an interesting journey through our world of recycling, reusing, repurposing and the job skill building maker space.

Read on...

Back-to-school shopping at Goodwill helps teens and others get work experience

Your Back to School shopping at Goodiwll gives local teens work experience

Goodwill accepts your new or gently used items - clothing, shoes, accessories, appliances, housewares, electronics and furniture - and sells the items in our stores.

Our stores play two roles in Goodwill's workforce development mission. Store sales help fund the training programs, and program participants gain valuable experience in our stores, warehouse and office, doing real work in retail, logistics and administration.

This summer, 6 teens from Berkshire Works Youth Works program learned new skills in the job readiness program at Goodwill.

People receive interview clothing and coaching

You drop off new and nearly new business attire (marked for the Suit YourSelf program, please). 56 people have received professional clothing and coaching for job interviews this year.

People are trained in recycling and acquire new job skills

Business 101: Recycled Rags - Job Readiness Training Makerspace

You donate old T-shirts and towels. The Business 101: Recycled Rags program repurposes these textiles into a marketable commodity - industrial cleaning rags - and sells them. Goodwill job training participants run this business-within-a-business learning textile recycling processing, sales and customer service skills.

Need industrial cleaning wipes & rags? Buy rags from Goodwill and support our community job training programs.

Your company hires Goodwill to pickup waste cardboard for recycling. Our Business 101: Cardboard program provides training in customer service, waste management and sales.

Contact us to hire Goodwill to pick up waste cardboard for recycling from your business.

You drop off old computers and computer peripherals for safe recycling through the Goodwill/Dell Reconnect program. Goodwill job training participants gain warehousing experience, learn computer-recycling processing and get certified for forklift operations.

People learn to interact effectively with others on the job

Goodwill job training participants attend our Soft Skills Workshops and learn personal interaction skills that will enhance their job performance. Training includes skill development in time management, decision-making and teamwork. 24 participants have completed this workshop, which also provides opportunities to exercise their new skills in positions on our Business 101 teams, working in the warehouse or at the retail stores.

People are trained in the business of custodial cleaning

Goodwill's innovative Business 101 series now includes the Spot-On-Cleaning program that blends classroom instruction with hands-on, supervised training in the real world of custodial cleaning.

11 participants have been trained to run this business, providing bi-weekly cleaning services to RSVP, the Froio Center in Pittsfield and Goodwill Retail stores.

Business 101: Popcorn Wagon Project in its second year of operation thanks to Berkshire Bank Foundation

Goodwill and The Popcorn Wagon Project

The Popcorn Wagon Project, the pilot program for the Business 101 series, is made possible through an exciting partnership with Berkshire Bank Foundation.

In the summer months Goodwill job training participants manage the historic Popcorn Wagon at 99 North St. in Pittsfield several days a week and for special events.

Come visit the iconic Popcorn Wagon, buy some popcorn, and see one of Goodwill's job readiness programs in action.


The next time you drop off your donations at the Goodwill Training and Donation Center, 158 Tyler St., Pittsfield, ask for a personal tour and follow your donation through Goodwill's world of recycling, reuse, repurposing and job readiness training.

It's a fascinating world and we would love to share it with you.


* Thanks to your donations, sales in our retail stores, grant funding including Berkshire Bank Foundation, our volunteers, business partners, and income generated from recycling-based Business 101 programs, Goodwill can offer job skill building maker space at no-cost or low-cost to agencies and individuals.

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