Participants in the Goodwill of the Berkshires Job Readiness Training Programs.


Helping people of any age from all walks of life gain operational skills, soft skills and 'real work' experience to strengthen their family's economic status.

Training Locations

Goodwill Regional Center, 158 Tyler St., Pittsfield MA.
On location at Goodwill stores in Pittsfield, Lee, North Adams MA, Bennington, Rutland VT.
On location at partner businesses and community locations in Berkshire County & Southern Vermont.



Business 101 is an innovative job training program that teaches participants the Big Picture of business enterprises.

How Seeing the Big Picture helps you be a better employee

Custodial Cleaning Certification An accredited program from Cleaning Management Institute.

Dell Reconnect Computer Recycling Training in safe recycling of computers and computer equipment.

Popcorn Wagon Project A team project managing the Historic Popcorn Wagon during the summer months.


Gain experience and operational skills for the retail industry. From store setup to merchandising, pricing and inventory management, your retail training will give you the skills you need to get the job and start a successful career in retail.

Learn more about Careers in Retail


Gain experience with hands-on training in the growing industry of recycling - an opportunity to learn new job skills and experience doing 'real work' in a diverse environment that provides a level playing field for all participants.

Learn more about Careers in Recycling

Develop real world operational skills in logistics, working side-by-side with peer mentors, helping you discover your talents, increase your self-confidence and elevate your job skills.

Ten Reasons Why You Should Consider a Job in Logistics

Recycled Rags

Waste Cardboard Recycling

Dell Reconnect: Computer Recycling

Electrical Testing & Quality Control

Donation-to-Resale and After-Market Handling and Processing


How Soft Skills Help You Get The Job AND Keep The Job

Office Internships Develop operational skills and self-confidence in office work and customer service, including computer work, basic accounting and reception working with the office management team at the Regional Center in Pittsfield.

Suit YourSelf Gain self-confidence with job interview preparation, coaching and clothing. Available in North Adams and Pittsfield Regional Center.

Soft Skills Development Hard Skills are job-specific skills. Soft Skills are interpersonal and communications skills. Many times it's the Soft Skills that help you ace the job interview and excel in your work. Goodwill's Soft Skills workshop is available in Pittsfield and on-location throughout the region.


*Goodwill can offer job skill training at low-cost or no-cost to agencies and individuals thanks to sales in our retail stores, community donations, grant funding including Berkshire Bank Foundation, our volunteers, business partners, and income generated from recycling-based training programs.